Chat:Bridge Component Architecture

Components

• Chat:Bridge Salesforce Package
• Chat:Bridge Slack App (hosted on Salesforce Heroku Platform)
• Salesforce REST API
• Slack REST API
• Postgres DB (Salesforce Heroku Add-on)
• Application Cache (Heroku Add-on) for transient context and data

Data flow from Salesforce to Slack through the Chat:Bridge App:

• Chatter Feed and Comments
• Files (Attachments or Embedded Images) from Salesforce Objects to Slack
• Salesforce Object Data via pre-defined Layouts

Data flow from Slack to Salesforce through the Chat:Bridge App:

• Slack Message Content
• Slack Files
• Search Salesforce Objects; Retrieve Details based on pre-defined Object Page Layout