Assign Knowledge:Bridge Permission Sets

Knowledge:Bridge provides a number of permission sets out-of-the-box that must be assigned to specific users based upon the type of access and usage they will require for the integration. These assignments must be done following the package installation to ensure that users have the necessary permissions.  

These permission sets are described below:

K:B User - This permission set ensures access to custom objects bundled with the package and the K:B App. It is required for all users who will be managing Knowledge:Bridge published Articles.

K:B Administrator - This Permission Set provides admin access to Knowledge:Bridge package configurations in addition to access to custom objects bundled with the package and the K:B App. It is recommended for users who will be managing connections to Confluence instances.

K:B Integration User - This permission set ensures access to Knowledge:Bridge package components that are involved in the exchange between Salesforce and Confluence. This permission set must be assigned to the Salesforce account designated as the Integration User (Salesforce account used to log into Salesforce from Confluence).

For details on managing permission set assignments in Salesforce, please refer to the following:

https://help.salesforce.com/articleView?id=perm_sets_manage_assignments.htm&type=5