You can send a comment to a Jira Issue using Salesforce Flow and adding the “Create Issue Comment“ action to your flow. The action has the following fields:
Create Issue Comment Action Fields
|
Field |
Type |
Required |
Description |
|---|---|---|---|
|
Comment Body |
String |
|
Text body of the comment. |
|
Issue Key or Id |
String |
|
The Jira Issue Key or Id to which the comment should be sent. |
|
Jira Connection Id |
String |
|
The unique identifier for the Jira connection. (e.g., "j00"). Leave blank to use the default connection. |
Create Issue Comment Output Fields
|
Output |
Type |
Description |
|---|---|---|
|
Error Message |
String |
Describes any error that occurred during the operation, if applicable. |
|
Error |
Boolean |
Indicates whether there is an error. |
|
Issue Key or Id |
String |
The Issue Key or Issue Id related to this result. |
To send comment to multiple Issues, this action can be called inside a Loop element in the Flow.
This action makes callouts to Jira and so when using it from “Record Triggered Flows“ make sure to use it from within an Asynchronous Path.
