You can unlink an Issue from a Salesforce record using Salesforce Flow and adding the “Unlink Issue v2“ action to your flow. The action has the following fields:
Unlink Issue v2 Action Fields
|
Field |
Type |
Required |
Description |
|---|---|---|---|
|
Issue Key |
String |
|
The Jira Issue Key to unlink. |
|
Record Id |
String |
|
The Salesforce record Id to unlink from the Jira Issue. |
|
Jira Connection Id |
String |
|
The unique identifier for the Jira connection. (e.g., "j00"). Leave blank to use the default connection. |
Unlink Issue v2 Output Fields
|
Output |
Type |
Description |
|---|---|---|
|
Error Message |
String |
Describes any error that occurred during the operation, if applicable. |
|
Error |
Boolean |
Indicates whether there is an error. |
|
Issue Key |
String |
The Issue Key related to this result. |
|
Record Id |
String |
The Salesforce record Id related to this result. |
This action makes callouts to Jira and so when using it from “Record Triggered Flows“ make sure to use it from within an Asynchronous Path.