Jira Server and Jira Data Center add-on only update

Release Date: Nov 15, 2021


  • Support for mapping single select fields to Salesforce lookup fields on Case creation from Jira.
  • Performance improvements for faster Issue View rendering when Advanced Fields is enabled.
  • Automatic backup removed from Sync operation.
  • Support for mapping user fields to Case fields on Case creation from Jira (based on email matching)


  • Create jira comment is slow when Advanced Fields is enabled and many Cases are linked to the Jira Issue.
  • Advanced Fields configuration is removed after saving Salesforce Object configuration.

Release 1.13.4

Release Date: July 26, 2021

Fixes & Improvements

  • Fixed – 'Apex heap size too large' error when creating Jira Issue from Salesforce if the Issue has large metadata associated with it.
  • Fixed –  Search Lightning Web Component (LWC) error when auto suggest is enabled and Case has empty value
  • Fixed –  Invalid format error in datetime field in Create Issue Lightning Web Component
  • Improved - Issue Update API no longer requires the Jira Issue to be linked to at least one Salesforce entity
  • Improved - Jira project list in Create Issue Lightning Web Component is sorted alphabetically

Release 1.13.3

Release Date: June 24, 2021


  • Error creating/updating Jira Issues when Issue has Time Tracking fields and Time Tracking is set in Jira in 'Legacy' mode.  Affects only Jira on-prem (Server, Data Center) and when using Lightning Web Component.
  • "ZIssueUpdaterBatchJob Null Pointer exception" on bulk Case updates, if Issue auto-update is enabled

Release 1.13.2

Release Date: June 2, 2021


  • Jira Post Function for automating creation of Salesforce objects from Jira via Salesforce Global Actions (available for Jira Server and Jira Data Center; required Jira add-on upgrade to version 1.13.3-8.x)
  • Search Lightning Web Component supports pop out/pop in UI


  • “View Setup & Configuration” permission is no longer needed to view Related Jira Issues Visualforce page
  • "Too many query rows Error" in 'Users directly logged in to Jira' page
  • On Case page load, focus automatically shifted to Link Issue entry field in Related Jira Issues Visualforce page

Release 1.13.1

Release Date: April 19, 2021


  • Create Salesforce Objects from Jira using Salesforce Global Actions (only available for Jira Server and Jira Data Center in this version).
  • Salesforce users can authenticate to Jira using their own Jira accounts from Related Jira Issues Visualforce page in Salesforce Classic.
  • Suggest Issues in Salesforce implemented as Jira’s Search (removed word stemming).
  • New Create and Edit Issue Lightning Web Component with support for sending local attachment when creating an Issue.
  • Support for Email Salesforce Files in Case Email attachments in Jira.
  • Support for configuring a second Jira URL for on-prem Jira (Server and Data Center) for authentication and navigation links from Salesforce.


  • Removed the need for “View Setup and Configuration” permission for non standard salesforce profiles to view Related Jira Issues page.
  • Improved error handling in mapping configuration when a configured Salesforce field was deleted.
  • Link and Unlink Issues from Salesforce now uses Jira Integration user account for Jira Cloud to allow linking of Jira Service Management Issues.
  • Fix for misleading error messages for required fields in Jira Server and Datacenter 8.x on Create Issue from Salesforce (Unexpected response from JIRA (204)).
  • Fix for Groups picker returning only 20 entries in Jira Cloud Link/Unlink configuration pages.
  • Fix for Salesforce Instance URL disappearing in Salesforce Authentication page after reinstalling zAgileConnect Jira Server and Datacenter Add-on.

Release 1.13

Release Date: February 28, 2021