The final step in this setup before turning this capability to Support teams involves adding a Visualforce page (Related JIRA Issues) to the Case page layout from where users will interact with JIRA. To achieve this,
- edit the layout of the Case page,
- create a section for the JIRA Related Issues, and
- drag the Visualforce page ‘zAgileConnect JIRA’ into this section.
Set the property of this page for sufficient width and scrolling, as desired.