You can retrieve Issue fields from Jira using Salesforce Flow and adding the “Get Issue“ action to your flow. The action has the following fields:
Get Issue Action Fields
|
Field |
Type |
Required |
Description |
|---|---|---|---|
|
Issue Key |
String |
|
The Issue Key to retrieve from Jira |
|
Fields |
String |
|
The list of field Ids to retrieve from Jira (with no spaces between them and separated by ,). Leave blank to pull all Issue fields. |
|
Jira Connection Id |
String |
|
The unique identifier for the Jira connection. (e.g., "j00"). Leave blank to use the default connection. |
|
Retrieve Fields Edit Metadata |
Boolean |
|
Also retrieve Edit Metadata for the list of fields provided in "Fields", useful for editing/updating specific Issues fields. |
Get Issue Output Fields
|
Output |
Type |
Description |
|---|---|---|
|
Error Message |
String |
Describes any error that occurred during the operation, if applicable. |
|
Warning Message |
String |
Warning message while retrieving Jira Issue data. |
|
Has Error |
Boolean |
Indicates whether there is an error. |
|
Issue Fields Data |
Contains the retrieved Issue fields. |
|
|
Edit Metadata |
The edit metadata information for the requested Jira Issue Fields. |
To retrieve multiple Issues, this action can be called inside a Loop element in the Flow.
This action makes callouts to Jira and so when using it from “Record Triggered Flows“ make sure to use it from within an Asynchronous Path.
