In this page we will describe all the necessary JIRA permissions for the JIRA Integration User.

JIRA Integration is not required to have Administrator privileges.

Salesforce users interact with a subset of JIRA Projects, for all these Projects the JIRA Integration user requires the following permissions:


JIRA PERMISSIONZAGILECONNECT FEATURECOMMENTS

Browse Projects

  • Link Issues
  • Create Issue
  • Search Issues
  • Sync Issue updates
  • View Issue Details

Edit Issues

  • Edit Issue
  • Transition Issue
  • Create Issue (*JIRA Cloud)
  • Link Issue (*JIRA Cloud)

Create Issues

  • Create Issue

Delete Issues

  • Delete Issue

zAgileConnect only allows deletion of Issues created from Salesforce.

Linked Issues can not be deleted from Salesforce.

Transition Issues

  • Transition Issue workflow

Close Issues

  • Transition Issue to Closed status

Resolve Issues

  • Transition Issue to Resolved

Schedule Issues

  • Edit Issue
Ability to set Due Date Issue field. If not enabled the field Due Date is not displayed in the Create/Update Issue form in Salesforce.

Assignable User

  • Create Issue
  • Edit Issue

In the scenario where the Reporter/Creator of the Issue is configured also as the default Assignee.


Assign Issues

  • Create Issue
  • Edit Issue
Ability to Assign the Issue to JIRA users in create or edit issue. If not enabled the field Assignee is not displayed in the Create/Update Issue form in Salesforce.

Modify Reporter

  • Create Issue
  • Edit Issue
Ability to specify the Reporter. If not enabled the field Reporter is not displayed in the Create/Update Issue form in Salesforce.

View Voters and Watchers

  • Sync Issue updates
  • View Issue Details
If not enabled Salesforce can not pull Votes and Watchers Issue fields. Also theses fields will not be displayed in Issue Details VF page.

Add Comments

  • Send comments to JIRA
Ability to send comments to JIRA with #salesforce.

Edit All Comments

  • Update comments
Ability to update comment already sent to JIRA.

Edit Own Comments

  • Update comments
Ability to update comment already sent to JIRA.

Create Attachments

  • Send Attachments to JIRA