v1.17 v1.16 v1.14 Jira Cloud Jira Data Center Jira Server
Auto Light Dark
Auto Light Dark
v1.17 v1.16 v1.14 Jira Cloud Jira Data Center Jira Server

Sharing Comments between Salesforce and JIRA

You can share comments between Salesforce and JIRA using zAgileConnect.  From a Case, simply include #JIRA tag in the Comment text.  This will cause the comment to be posted to all the related JIRA issues.  To post comment to a specific issue, you can include the issue key in the hashtag  (ex: #CR-5).

Screen-Shot-2014-01-26-at-4.19.24-PM.png

Here is the comment as it is automatically posted to the JIRA issue.

Screen-Shot-2014-01-26-at-4.20.48-PM.png

Similarly, by adding hashtag #Salesforce, comments from JIRA may be posted to all (or a specific) Cases related to the issue.

Screen-Shot-2014-01-26-at-4.23.04-PM.png

This comment will be automatically posted to the related Case, along with the issue key and user posting the comment.

Screen-Shot-2014-01-26-at-4.24.25-PM.png