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zAgileConnect JIRA Integration User required permissions

In this page we will describe all the necessary JIRA permissions for the JIRA Integration User.

JIRA Integration is not required to have Administrator privileges.

Salesforce users interact with a subset of JIRA Projects, for all these Projects the JIRA Integration user requires the following permissions:


JIRA PERMISSION

ZAGILECONNECT FEATURE

COMMENTS

Browse Projects

  • Link Issues

  • Create Issue

  • Search Issues

  • Sync Issue updates

  • View Issue Details


Edit Issues

  • Edit Issue

  • Transition Issue

  • Create Issue (*JIRA Cloud)

  • Link Issue (*JIRA Cloud)


Create Issues

  • Create Issue


Delete Issues

  • Delete Issue

zAgileConnect only allows deletion of Issues created from Salesforce.

Linked Issues can not be deleted from Salesforce.

Transition Issues

  • Transition Issue workflow


Close Issues

  • Transition Issue to Closed status


Resolve Issues

  • Transition Issue to Resolved


Schedule Issues

  • Edit Issue

Ability to set Due Date Issue field. If not enabled the field Due Date is not displayed in the Create/Update Issue form in Salesforce.

Assignable User

  • Create Issue

  • Edit Issue

In the scenario where the Reporter/Creator of the Issue is configured also as the default Assignee.

Assign Issues

  • Create Issue

  • Edit Issue

Ability to Assign the Issue to JIRA users in create or edit issue. If not enabled the field Assignee is not displayed in the Create/Update Issue form in Salesforce.

Modify Reporter

  • Create Issue

  • Edit Issue

Ability to specify the Reporter. If not enabled the field Reporter is not displayed in the Create/Update Issue form in Salesforce.

View Voters and Watchers

  • Sync Issue updates

  • View Issue Details

If not enabled Salesforce can not pull Votes and Watchers Issue fields. Also theses fields will not be displayed in Issue Details VF page.

Add Comments

  • Send comments to JIRA

Ability to send comments to JIRA with #salesforce.

Edit All Comments

  • Update comments

Ability to update comment already sent to JIRA.

Edit Own Comments

  • Update comments

Ability to update comment already sent to JIRA.

Create Attachments

  • Send Attachments to JIRA