Frequently Asked Questions

In this section you will find troubleshooting and how-to Articles.

'There is no access to some fields for Case' error message on Salesforce properties panel

'Unable to display fields. It seems like you don't have permission to edit this issue' in Salesforce

'Unable to display fields' message when creating Issue

'Secure query included inaccessible field' on Related Jira Issues

Using Salesforce Flows to update Case Status based on Jira Issue transitions

SFDC Expiring Certificate Notification (oauthjira)

Preparing a sandbox environment for zAgileConnect

Issue Updates Failing to apply in Salesforce

How to Notify Case Owner on Jira Issue Transitions using zAgileConnect

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