Searching Salesforce from Jira

Using Salesforce Properties in JQL

Fields corresponding to Salesforce objects associated with Jira Issues can be configured for use in JQL. 

For example: Searching for Issues related to a Case Number, or Issues related to Cases with Status = 'Closed'

Salesforce Properties of objects related to Jira Issue can be added to Jira index for use in JQL


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To select Salesforce properties for indexing for use in JQL, select the properties via Apps→JQL Settings (under zAgileConnect)

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Once reindexing is completed, the fields may be used in JQL (Advanced Search)

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In Jira Cloud, to search for issues that have at least one related Case we can use the following JQL query.

issue.property[relatedSalesforceEntities].total>0