Estimated time for setup ~ 60 minutes
Admin privileges will be required for Salesforce and Slack to install and configure the respective Chat:Bridge components
Before embarking on the installation and configuration steps for Chat:Bridge, please make sure to have the following prerequisites available or completed.
A Salesforce integration account that will be used from Slack for all communications to Salesforce. For required permissions associated with this account, please refer to Chat:Bridge Salesforce Integration User Permissions, especially if you plan to configure permission sets to manage Slack integration access.
A Slack Team that is the target for message exchanges with your Salesforce instance.
Admin privileges for Salesforce and Slack to install and configure the respective applications.
A Remote Site Setting in Salesforce corresponding to your Salesforce org URL where Chat:Bridge will be installed.
Custom page layouts to share specific context related to Salesforce objects with Slack users. For more on this, please refer to Chat:Bridge – Custom page layouts for sharing with Slack users.