Chat:Bridge Installation and Configuration

Estimated time for setup ~ 60 minutes

Admin privileges will be required for Salesforce and Slack to install and configure the respective Chat:Bridge components

Prerequisites

Before embarking on the installation and configuration steps for Chat:Bridge, please make sure to have the following prerequisites available or completed.

• A Salesforce integration account that will be used from Slack for all communications to Salesforce.  For required permissions associated with this account, please refer to Chat:Bridge Salesforce Integration User Permissions, especially if you plan to configure permission sets to manage Slack integration access.

• A Slack Team that is the target for message exchanges with your Salesforce instance.

• Admin privileges for Salesforce and Slack to install and configure the respective applications.

• A Remote Site Setting in Salesforce corresponding to your Salesforce org URL where Chat:Bridge will be installed.

• Custom page layouts to share specific context related to Salesforce objects with Slack users.  For more on this, please refer to Chat:Bridge – Custom page layouts for sharing with Slack users.