Knowledge:Bridge Configurations

Knowledge:Bridge Configurations

Knowledge:Bridge Confluence add-on provides two levels of configuration.

Global configuration – performed by Confluence admin for authenticating Confluence to Salesforce

1. Authenticate to Salesforce for publishing Confluence pages to Salesforce Lightning Knowledge Articles

2. Advanced options to update Salesforce External Client App Details

3. Logout from Salesforce to remove authentication credentials

Space configuration – performed by Space Admin for setting up Confluence space for Knowledge:Bridge

1. Enable the Space for publishing pages to Salesforce Knowledge Articles

2. Grant permissions to Confluence Groups for publishing pages to Salesforce

3. Configure Article fields

4. Bulk publishing of pages in a Space

5. Bulk unpublishing of pages in Space

6. Remove all Knowledge:Bridge data in Space