Creating Salesforce Object from Slack Channels
Using Chat:Bridge, you can create Salesforce Objects (Leads, Contacts, Cases, etc.) directly from a Slack Channel. This assumes that the Slack User has requisite permissions to do so via their association with a Salesforce Profile, configured via the Chat:Bridge Salesforce package. It also requires appropriate field configuration for that Object Type. The primary purpose of this function is to provide a way for the quick creation of Salesforce Objects from Slack without having to log into the Salesforce applications.
For more information on creating Salesforce Objects from Slack Channels, please refer to Chat:Bridge – Creating Salesforce Objects from Slack